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- Where the contract is for the supply of products, within the period of 28 working days from the delivery of goods, provided that where the goods comprise an electronic version of any material, this right to cancel does not exist; and
- Where the contract is for the supply of services, within the period of 7 working days from the date the contract is formed, provided that the right to cancel the contract shall not exist where we have, with your agreement, already commenced performance of the services.
2. Where you exercise your right pursuant to condition 1.1 to cancel the contract, you shall forthwith return the goods in the same condition in which they were dispatched to you and in the original packaging, at your cost (which is non- refundable) using a reliable method of delivery. You are responsible for the item until it reaches us. We strongly recommend you obtain proof of posting.
2.2 When returning items (other than faulty items) the cost of return, will be the customers cost. Any postage charge on the original sale will not be refunded.
The return details are provided with the delivery of the products.
You may not return or exchange specially ordered, vehicle signage or personalised products unless the products are faulty. We will not refund specially ordered, vehicle signage or personalised products where information given by you is incorrect.
Words used here shall have the same meaning as those words in the Terms and Conditions on Our Site, unless the context requires otherwise.
